I was just submitted...

Them: "To fix below issue ,I was submitted service request ([ticketnumber]) to C.S.C."

So let's get this straight - I was submitted? Why?

Me: "I don't understand. Please clarify."

Them: ".... Please look attached documents and Ticket for more information."

Articles anyone?

I was just restated

I was just restated the Autode services ,can you ask users to reprint the checks?

What is a Autode service? Why does it need to be re-stated? And what's up with [word][space][comma][word]?